Last Updated: March 2026

Thank you for shopping with Zapps. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from https://lipee.shop/.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Processing Details

  • Business days are Monday through Friday, excluding U.S. holidays
  • Orders placed on weekends or holidays are processed on the next business day
  • Orders may require additional verification before shipment

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.

2. Shipping Time

Estimated delivery time within the United States is:

  • 7–12 business days after shipment

Delivery times are estimates only and may vary depending on:

  • Carrier delays
  • Weather conditions
  • High shipping volume periods
  • Holidays or unforeseen circumstances

⚠️ Zapps is not responsible for shipping delays caused by third-party carriers or events beyond our control.

3. Shipping Rates

🎉 We offer FREE standard shipping on all orders within the United States.

There are no hidden shipping fees at checkout for eligible U.S. orders.

4. Shipping Locations

We currently ship to:

  • All 50 U.S. states
  • U.S. residential and commercial addresses

At this time, we do not offer international shipping.

5. Order Tracking

Once your order ships, you will receive:

  • A shipping confirmation email
  • A tracking number

Tracking information may take 24–48 hours to update after shipment.

Customers are responsible for monitoring shipment progress using the provided tracking details.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If incorrect or incomplete information is provided:

  • Delivery delays may occur
  • Additional shipping fees may apply
  • Orders may be returned to sender

⚠️ Zapps is not responsible for packages lost due to incorrect shipping information submitted by customers.

7. Lost, Missing, or Stolen Packages

If your package is marked as delivered but cannot be found:

  1. Verify the shipping address
  2. Check with neighbors or building management
  3. Contact the shipping carrier directly

If the issue remains unresolved, contact us within 7 days of the delivery date.

While we will assist in investigating shipping issues, Zapps is not liable for stolen packages after confirmed delivery.

8. Damaged Shipments

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide clear photos of:
    • The damaged item
    • Packaging materials
    • Shipping label

After review, we may provide:

  • A replacement item
  • A refund
  • Store credit

9. Split Shipments

In some cases, orders containing multiple items may ship separately depending on:

  • Product availability
  • Warehouse location
  • Shipping optimization

Customers may receive multiple tracking numbers for a single order.

10. Delayed Orders

While most orders arrive within the estimated timeframe, delays may occasionally occur due to:

  • Carrier backlogs
  • Severe weather
  • Customs or security inspections
  • High seasonal demand

We appreciate your patience and will assist with tracking updates whenever possible.

11. Refused or Undeliverable Packages

If a package is refused or returned due to:

  • Incorrect address
  • Failure to receive delivery
  • Refused shipment

Any additional shipping or return fees may be deducted from your refund amount.

12. Risk of Loss

Ownership and risk of loss transfer to the customer once the order has been handed over to the shipping carrier.

13. Contact Us

For shipping questions or support, contact us:

Zapps
780 Pointe Pacific
Daly City, California, 94014
United States

📧 Email: sales@lipee.shop
📞 Phone: +1 669-289-5031